From this Saturday 28 March, the Downstairs area of Pukekohe Family Health Care (PFHC), West Street, will operate as aCovid-19 Community Testing Centre.
All appointments for Pukekohe Family Health Centre on West Street will now be upstairs. Please be assured, we are open and all services currently provided by PFHC will remain. There is designated parking for your appointments
Access to the practice will be via the Labtests entrance, please take the entrance off Wesley Street.
Some roads are closed – follow the signs Your Health & Safety The Health and Safety of you and your whānau is of the utmost importance to PFHC.
People who visit the centre for Covid-19 testing can only do so by referral from their GP or Healthline. The carpark and testing facilities are strictly managed by attending personnel to ensure the safety of all visitors and staff. There will be also be strict separation that is manned by dedicated personnel to ensure safety of patients.
People who visit the Covid-19 testing facility will be driving through a completely different entrance to those who have an appointment at the PFHC, Unichem, Labtests and Auckland Radiology.
What should I do when I turn up for an appointment?
Please park your car in the carparks as shown in the photo below (Labtest entrance) and go straight upstairs to the practice. Please continue to be mindful of the social distancing measures we have in place.
Can I s/ll come in to see my general practice team?
While we are still not taking walk in appointments, please call our practice on 09 237 0280 and the reception staff will advise of the best way for you to be seen by your doctor or practice nurse. In many cases you may be offered a ‘virtual consult’ with your doctor or practice nurse.
What is a virtual consult? •In this case ‘virtual’ means by phone, email or video (instead of face-to-face)•Every practice across the New Zealand has now moved to virtual triage (by phone, email or video)
Every practice across the New Zealand will expand the use of virtual consultations (by phone, email or video) where appropriate without compromising your safety, and with the goal of reducing face-to-face consultations by 70%.
This is to keep patients and practice staff safe by preventing the community spread of COVID-19 in general practice waiting roomsHow do I make an appointment?
From Monday, 30th March the Practice Portal will be available for you to make appointments for Virtual Consults only. To register for the portal , please visit our website https://pukekohe.health/•If you are unwell and need to be seen on the day or feel you need to be come to the practice for your appointment, please ring the practice and we will assist you with this.